File Attachments | Mobile App

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Article Overview 

This article demonstrates how to add a file to a lead from the SalesRabbit mobile app (iOS & Android).

Tip: users are able to add up to 20 files to a single lead with a max file size of 200Mb.


Add Files to a Lead (iOS)

This part will demonstrate how to access and attach a file to a lead using SalesRabbit iOS mobile app.

  • From the "SalesHub" in the mobile app -> select an existing lead -> "Edit" that lead.
  • From the lead detail page, navigate to "Files". This file section will display all previously attached files.
  • Click "Add New File" at the bottom of the screen to:
    • Attach a photo from your device's photo library.
    • Take a photo to attach.
    • Upload a file from your device.
  • An uploaded file can be renamed by selecting the pencil icon or deleted by swiping the file left.
  • Files uploaded from the mobile app can also be visible from the Web App.
  • Selecting an existing file will open a file viewer.
  • Files can be examined, downloaded, shared, or deleted.

Add Files to a Lead (Android)

This part will demonstrate how to access and attach a file to a lead using SalesRabbit Android mobile app.

  • From the "SalesHub" in the mobile app -> select an existing lead -> "Edit" that lead.
  • From the lead detail page, navigate to "Files". This file section will display all previously attached files.
  • Clicking "+" icon at the bottom right corner to:
    • Attach a photo from your device's photo library.
    • Take a photo to attach.
    • Upload a file from your device.
  • An uploaded file can be renamed by selecting the pencil icon or deleted by swiping the file left.
  • Files uploaded from the mobile app are also be visible from the lead on the Web App.
  • Selecting an existing file will open a file viewer.
  • Files can be examined, downloaded, shared, or deleted.

Add/View Lead Files (Web App)

This part will demonstrate how to access and attach a file to a lead using SalesRabbit Web App. Files that are uploaded to a lead from the mobile app can then be viewed on the Web App.

  • From the SalesRabbit Web App, navigate to "SalesHub" -> click "Leads".
  • Use the "Search" or "Filter" icon to locate the lead with the attached file, or select a lead to attach a file to -> "Edit" that lead.
  • Navigate to "Files" within the lead to view any files that were uploaded from the mobile app.
  • Click "Add New Files" to attach a file to the lead.
  • When adding a file to a lead from the web, users can select the file from their device or drag & drop the file to upload.
  • Before attaching, users are able to provide a "Name" for the file -> click "Done".
  • The uploaded file with then be accessible to users on Web and Mobile!

Pro Tips

  • Users familiar with running Weather Reports will find weather reports as attached files.

 

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