Article Overview
This article shows how to use the Web App to create and manage News Articles that can be viewed by users in the mobile app.
News allows the ability to disperse information quickly to individuals, entire roles, groups, or your entire company. They are informative based rather than conversation based.
TIP: Users looking to create and manage news must have the "Manage News" permission enabled for their assigned role.
Part 1: Manage News Permission
This part will cover the necessary permissions a user's role must have to create and manage news.
- From the Web App, navigate to "Settings" -> "Roles & Permissions".
- Each role will have a different permission set. Select the role you'd like to enable news for, then find the following permissions from the list:
- Manage News: ability to manage the News settings and delete News messages sent by any user.
- Send News: ability to send News within the select level (Company, Region, Office, Team).
- After setting the role permissions, you're all set to draft a piece of News!
Part 2: Accessing News and News Settings
This part will cover how to access News on the Web App and News settings.
- From the Web App, navigate to "Messages" -> "News".
- News settings can be found in the upper right corner.
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Selecting News settings will pull up options to set when a piece of news should expire and add any tags to easily organize News.
- Note: Tags can be used to organize and easily search for news. Please note that if you delete a tag, then all news with that tag will still exist and be available to recipients.
Part 3: Composing News
This part will cover how to compose or draft a piece of News for your organization.
- Select "Compose News" in the upper right corner of the News page.
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Composing a piece of News functions similarly to sending an email.
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Select who to send a piece of News to in the "To" box.
- Users can be selected in alphabetical order, users in a specific org assignment, or by users assigned to a specific role.
- Add a subject for the piece of News.
- Fill in the body of the message with your News or Announcement.
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Select who to send a piece of News to in the "To" box.
- Once you're finished drafting your piece of News, hit "Send" in the bottom right hand corner.
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That piece of News is now visible to users on the Web App and in the Mobile App.
- Note: Images and videos can be embedded into the message by entering a URL or a desired image or video. They cannot, however, be directly attached to the article.
Part 3: Viewing News on Web and Mobile
This part will show where to view News on the Web App and the iOS/Android Mobile App.
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In the Web App, sent pieces of News will be visible from "Messages" -> "News".
- Here, you are able to view sent messages and be able to quickly view the subject line, date, and tags. If you need to delete the message prior to it automatically expiring, you may click the trash can to the far left.
- On the iOS Mobile App, News is visible under the Messages tab.
- On the Android Mobile App, News is found under "Messages" in the left hand side bar -> "News".
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